iOS Do Not Disturb bug leaves you snoozing while waiting for a solution


Posted: 01/02/13 05:52 PM ET

iOS Do Not Disturb bug originally posted Jan 1, 2013 on Engadget by Zach Honig, Apple acknowledges originally posted Jan 2, 2013 on Engadget by Terrence O'Brien. Both revised and compiled for AOL by Rob Zanicchi

Don't blame yourself for missing that New Year's day wake-up call -- if you're running iOS 6, your iPhone, iPod Touch or iPad may be taking a bit longer than usual to shake that post-party hangover. Enabling the Do Not Disturb feature flips the device to silent mode, so incoming phone calls, text messages and other notifications can't interrupt you for a chosen period of time unless it's an alarm set through the native Clock app. However, users are reporting that the latest Apple OS' DND component remains engaged even after its scheduled period has ended, with the misstep linked to January 1st. What's more, the bad timing extends beyond the bug and leads us to believe Apple has been hitting the snooze button -- the blunder surfaced almost simultaneously with the release of a new commercial promoting the notification tool.

The latest iPhone 5 ad, titled "Dream" (watch it below), was released this week and transports you to the wonderful world of Do Not Disturb. Tennis pros, Venus and Serena Williams, play ping-pong while the voice-over demonstrates how the feature is supposed to work. The Cupertino-based company recently acknowledged the existence of the flaw but, rather than offer a patch, it simply told customers to be patient. The company states that the "Do Not Disturb scheduling feature will resume normal functionality after January 7, 2013. Before this date, you should manually turn the Do Not Disturb feature on or off." On our end, we were able to confirm this by manually adjusting the date to the 8th.

Well, it's no "you're holding it wrong," but we can't say we're 100 percent satisfied with Apple's response. The vague explanation echoes a familiar pain felt during the release of its Maps app in late 2012 where Team Cook botched a solution to compete with Google Maps. Unfortunately, New Year's bugs seem to be an annual tradition at Apple -- the alarm is a frequent target, and while this is the first year for an extended DND, the feature just launched a few months ago. Now that we're better prepared for a repeat of history, the hazy statement may also suggest it'll take longer than five days to fix the mishap. Let's hope not considering the iOS faithful have already been patient enough waiting on a worthy Maps app update -- in the meantime, snooze cautiously.

Source: Apple, YouTube